Today, it is more important than ever to keep operations running smoothly and ensure that all organizational systems are in check. Understanding how to avoid IT issues and reacting quickly when they arise is instrumental in running a smooth business. Despite their expertise, IT issues are common and need to be addressed promptly and accurately.
Here are 6 of the most common IT issues that your team could be ignoring and how to address them promptly and accurately:
- Time for an update- your operating system is out of date:
If your OS is out of date, your data and organization are at risk. Updates can prevent ransomware attacks, malware and data breaches. If the OS isn’t updated, neither is your security. It’s pivotal that updates are made regularly to avoid leaving an open door to potential security risks and viruses which can impact team productivity.
The solution? Perform regular OS updates to keep your team and organization safe. Above all, habitual maintenance and updates allow organizations to enjoy updated features and increased productivity.
- The organization’s employee directory is out of date:
Employee turnover and shifts within the organization are unavoidable, but is crucial to stay up to date for IT safety. Despite changes, an outdated employee directory can leave unwarranted account admins and access to data on company documents. This can put data at risk, and increase the likelihood of a cyberattack.
The solution? Dedicate time to regularly update the organization’s directory and make use of conditional access for current users in the organization. Tools like multi-factor authentication can also protect organizations from potential breaches.
- Having no plan, is a plan for disaster:
As an organization transforms, so should its disaster recovery plan. Changes such as growth, expanding into new markets, geographical locations and operational changes are to be expected. A common mistake is not reflecting these changes in a disaster recovery plan, putting IT environments and businesses infrastructures at risk in the face of a potential disaster.
The solution? Ensure your business is positioned for proactivity by employing a dedicated disaster recovery plan. Fencecore provides strategic cloud solutions that provide organizations with flexibility and scalability through private hosting, online backups and disaster recovery.
- Your team lacks cybersecurity training:
Often, employees’ IT knowledge is limited, increasing an organization’s vulnerability to risk and potential data breaches, malware and viruses. Training teams may be low on the priority list, but employees can be the cause of your next security breach.
Simple actions such as leaving hardware unattended, accessing personal files on a work device and sharing sensitive data on social media are deemed as high risk behaviors to IT experts, yet go unnoticed to staff members. Employees could be opening the door to a cyberattack, no matter how strong your security systems are.
The solution? Provide compulsory and continuous IT training within your organization. Monitor employee behavior, correct potential threatening behaviors and foster an environment where employees advocate for safety and security.
- Your compliance doesn’t meet regulations
IT compliance is different from security and protects organizations differently. The motive behind compliance is based on third party security requirements or a client’s contractual terms. Compliance is key and organizations must adhere to a certain standard to carry out business in certain markets and sectors.
The solution? Always adhere to the regulations which apply to your business sector. In the face of doubt, contact a team of experts that can get your compliance to meet regulation standards.
- Your firewall is not being managed
Simply put, your firewall is your front line. It is the first to respond, react and protect when facing a threat. Firewalls require maintenance and management, and when this is ignored its efficacy decreases. Poor management will make your organization vulnerable to diversified malware, data breaches and application vulnerabilities.
The solution? Manage your firewalls. Your firewall is the backbone of your security – schedule regular check-ups and dedicate time to the management of them. Through Fencecore’s managed services, our dedicated team of project managers take a turnkey approach when it comes to the firewall management. From patch management to firmware updates and 24×7 administration, your organization’s security is our number one priority.
When left un-monitored, small IT oversights transform into larger business threats. For that reason, it’s pivotal to foresee potential mistakes before they arise. However, if your team is overcapacity, errors are likely to slip through the cracks.
To ensure that no stone is left unturned, Fencecore provides 24×7 system administration, monitoring and alerts, patch management and helpdesk support through dedicated managed services. Our team of experts have extensive experience helping businesses thrive through strategic planning and execution.