Keeps your system optimally maintained with a predictable total cost of ownership
Features Parts Replacement service that helps you handle any mishaps
On-site support helps you limit any downtime to the absolute minimum
General Information
Manufacturer
Poly
Manufacturer Part Number
4870-73001-114
Manufacturer Website Address
http://www.poly.com
Brand Name
Poly
Service Name
Premier
Marketing Information
Polycom® Global Services wants to help you select the best support option for your needs. We understand your decision will be based on many factors unique to your business environment, which is why our service options are designed to provide the right level of assistance and technical expertise, when and where you need it.
Product Type
Service
Service Information
Service Main Type
Exchange
Service Sub Type
Electronic and Physical
Service Characteristic
Parts
Provided Support
Parts Replacement
Phone Support
Web Knowledge Base Access
Software Update
Software Upgrade
Service Location
On-site
Service Duration
1 Year
Product Supported
Polycom Video Dual Manager 400 platform. Virtual DMA/Resource Mgr with appliance server. Up to 100 devices on RM and 50 concurrent calls on DMA, no redundancy. Separate API licenses.
