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  • Provides reliable support to resolve all your technical issues
  • Phone Support service included to resolve your problems
General Information
Manufacturer Poly
Manufacturer Part Number 4877-65580-514
Manufacturer Website Address http://www.poly.com
Brand Name Poly
Service Name Advantage Onsite - Extended Service
Marketing Information

Change your perspective on value-added support services

When your unified communications environment is growing in size, span and complexity, it becomes more difficult to manage your videoconferencing investments effectively, to leverage the latest features as they become available and to ensure the best possible user experience.

But those initiatives are still imperative to the success of your video collaboration solutions.

For large or growing organizations, Polycom Advantage Service is the first step to solving those challenges. Advantage Service provides a self-service approach to increasing end user adoption of your video investment, valuable and actionable information on the status and utilization of your collaboration solution, and faster time to problem resolution.

For larger organizations with mission critical Polycom Infrastructure solutions Advantage Plus is the next step. A modular service built on top of an active Polycom Advantage service agreement. This modular approach enables you to better match your IT needs with a solution that is targeted, tailored and flexible. Select only the modules that meet your business needs.

Key benefits of Polycom Advantage Service:

  • Provides insight into your video usage to help make timely and informed decisions
  • Increases the success and return on investment of your video collaboration products
  • Gives priority access to experts and support when you need it

Product Type Service
Service Information
Service Main Type Maintenance
Service Sub Type Electronic and Physical
Service Characteristic Parts & Labor
Service Description 24x7x4 Hour
Provided Support
  • Phone Support
  • Software Upgrade
  • Software Update
  • Parts Replacement
  • Online Support Tools Access
  • New Releases Update
  • Repair
  • Web Support

Service Response Time 4 Hour - Parts and labor
Service Location On-site
Service Duration 1 Year
Product Supported Polycom Group 310-720 "Eyeless" Tabletop Media Center 1TT42. Includes: Group 310-720 codec, rmt, MicArray, 1x 42" 1080p LED tabletop display.
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