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  • Protects from breakdown after the manufacturer's warranty expires
  • Features Remote Diagnosis service that helps you handle any mishaps
  • On-site support provides fast and easy approach to solve the issues
General Information
Manufacturer Hewlett Packard Enterprise
Manufacturer Part Number HT4B6E
Manufacturer Website Address http://www.hpe.com
Brand Name HPE
Service Name Foundation Care
Marketing Information

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.


Product Type Warranty
Service Information
Service Main Type Maintenance
Service Sub Type
  • Physical
  • Electronic

Service Characteristic Labor
Provided Support
  • Remote Diagnosis
  • Software Support
  • Repair
  • Remote Technical Support
  • Software Update

Service Response Time Next Business Day - Hardware Support
Service Location On-site
Service Duration 3 Year
Product Supported

HPE MSA 1050 Arrays


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