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  • Enhance the value of your equipment by purchasing extended warranty
  • Features Defective Media Retention service that helps you handle any mishaps
  • On-site support provides fast and easy approach to solve the issues
General Information
Manufacturer HP Inc.
Manufacturer Part Number U9NY2E
Manufacturer Website Address http://www.hp.com
Brand Name HP
Service Name Care Pack with Defective Media Retention - Extended Warranty
Marketing Information

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it - so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.

Benefits

We'll be there the next business day: Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.

Stay in control of your data: You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.

Support you can count on: Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

Features

Remote problem diagnosis and support
Onsite hardware support- next business day
Defective media retention
Replacement parts and materials included
Escalation management
Coverage for all HP branded components


Product Type Warranty
Service Information
Service Main Type Maintenance
Service Sub Type Physical
Service Characteristic Parts & Labor
Service Description 9x5 Next Business Day
Provided Support
  • Defective Media Retention
  • Parts Replacement
  • Repair
  • Replacement
  • Cleaning
  • Phone Support

Service Response Time Next Business Day - Parts and Labor
Service Location On-site
Service Duration 4 Year
Product Supported

HP Printers:

  • MFP E67560z
  • MFP E67550dh

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