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General Information
Manufacturer Poly
Manufacturer Part Number 4870-00097-002
Manufacturer Website Address http://www.poly.com
Brand Name Poly
Service Name Service/Support
Marketing Information

Optimize your collaboration environment to deliver the most benefit to your business. As a Polycom support customer, you have access to the world's foremost conferencing and collaboration support experts to provide fast, accurate solutions to operational problems.


Product Type Service
Service Information
Service Main Type Installation
Service Details
  • Predelivery check and verification of site network and power requirements.
  • Delivery, inspection, and preparation of system components, software, and peripherals.
  • System software installation or system hardware installation to power supplies and connection to networks
  • Installation of all Polycom-supplied peripherals and assistance with the connection of customer-supplied peripherals.
  • Live system tests to ensure that the system/software is functioning properly and meets published specifications.
  • Installation performed by a Polycom-authorized customer service engineer or installation specialist
  • User orientation for instruction in the use of the system.*

* User orientation includes up to 1-1/2 hours of hands-on instruction for up to three student at the installation site. This orientation is provided immediately following successful installation of the system and includes: overview of hardware modules, system boot demonstration, and overview of administration tools and diagnostics.


Provided Support Inspection
Service Location On-site
Product Supported
  • VSX 6000

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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