Business Never Stops. Neither do We. SEE SERVICE PRICING
  • Gives you complete peace of mind and confidence in your results
  • Parts Replacement service included to resolve your problems
General Information
Manufacturer Poly
Manufacturer Part Number 4870-00522-362
Manufacturer Website Address http://www.poly.com
Brand Name Poly
Service Name Partner Premier
Marketing Information

Partner Premier Support provides partners with a faster hardware replacement response, by giving you direct access to Polycom technical support and providing an expedited phone replacement should the hardware be diagnosed as faulty. This service level keeps your customers' voice solutions running smoothly and efficiently.


Product Type Service
Service Information
Service Main Type Exchange
Service Sub Type Electronic and Physical
Service Characteristic Parts
Service Description 24x7 Next Day
Service Details
  • Direct access to Polycom support
  • Entitlement: Per Phone
  • Telephone Technical Support: Unlimited Regular Business Hours Monday to Friday

Provided Support
  • Parts Replacement
  • Phone Support
  • Software Update
  • Software Upgrade
  • Software Phone Support
  • Remote Installation
  • Training

Service Response Time Next Day - Parts Replacement
Service Duration 3 Year
Product Supported

Polycom DMA 7000 Dual-Server Core system


Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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