- Provides reliable support to resolve all your technical issues
- Parts Replacement service included to resolve your problems
| General Information | |
| Manufacturer | Poly |
| Manufacturer Part Number | 4877-63490-513 |
| Manufacturer Website Address | http://www.poly.com |
| Brand Name | Poly |
| Service Name | Advantage - Extended Service |
| Marketing Information |
Change your perspective on value-added support services When your unified communications environment is growing in size, span and complexity, it becomes more difficult to manage your videoconferencing investments effectively, to leverage the latest features as they become available and to ensure the best possible user experience. But those initiatives are still imperative to the success of your video collaboration solutions. For large or growing organizations, Polycom Advantage Service is the first step to solving those challenges. Advantage Service provides a self-service approach to increasing end user adoption of your video investment, valuable and actionable information on the status and utilization of your collaboration solution, and faster time to problem resolution. |
| Product Type | Service |
| Service Information | |
| Service Main Type | Exchange |
| Service Sub Type | Electronic and Physical |
| Service Characteristic | Parts |
| Service Description | 24x7 Next Business Day |
| Provided Support |
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| Service Availability |
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| Service Response Time | Next Business Day - Parts Replacement |
| Service Duration | 1 Year |
| Product Supported |
Polycom RealPresence:
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