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  • Gives you complete peace of mind and confidence in your results
  • Features Planning service that helps you handle any mishaps
  • On-site support provides fast and easy approach to solve the issues
General Information
Manufacturer Poly
Manufacturer Part Number 6867-08279-001
Manufacturer Website Address
Brand Name Poly
Service Name Service/Support - Upgrade
Marketing Information

Polycom RealPresence Platform Upgrade Services provides the expertise to seamlessly upgrade to the latest software release for customers currently running a Polycom RealPresence Platform solution. The service is ideal for customers that want to upgrade existing Polycom RealPresence Platform software while staying focused on day-to-day responsibilities and minimizing disruption to their overall collaboration solution.

Product Type Service
Service Information
Service Main Type Technical
Service Details
  • Project Planning including discovery process that outlines key objectives, milestones, and identified resources
  • Onsite execution and validation of latest software upgrade within a Polycom RealPresence Platform solution
  • Onsite assistance immediately following the completed upgrade process to help ensure a smooth transition to newly upgraded environment

Provided Support
  • Planning
  • Software Upgrade

Service Location On-site
Product Supported

Polycom RealPresence Platform:

  • Up to 3 Infrastructure Product

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