Business Never Stops. Neither do We. SEE SERVICE PRICING
  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Features Software Update service that helps you handle any mishaps
General Information
Manufacturer Mellanox Technologies Ltd
Manufacturer Part Number SUP-LIC-FAB-INSP-3G
Manufacturer Website Address
Brand Name Mellanox
Service Name M1 Global Gold Support Plan
Marketing Information

The Gold support plan is our premium service plan for mission critical deployments where small percentage of down time can mean a significant loss to business. The Gold plan provides 24/7 hotline support and very short response times in addition to end-to-end support for Mellanox solutions.

Product Type Service
Service Information
Service Main Type Technical
Service Sub Type Electronic
Service Description 24x7x2 Hour
Service Details
  • Software/Firmware updates
  • Access to Customer Support Portal
  • Product coverage: Hardware, Firmware, Host Software FabricIT
  • On-site Professional Services Add-on: Fee Based
  • RMA/Warranty Policy: Shipped Next Business Day

Provided Support
  • Software Update
  • Phone Support

Service Availability 24 x 7 Phone Support
Service Duration 3 Year
Product Supported


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