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General Information
Manufacturer Juniper Networks, Inc
Manufacturer Part Number SVC-ND-N50B
Manufacturer Website Address
Brand Name Juniper
Service Name J-Care
Marketing Information

The goal of Optimization Services is to fully exploit the value and capabilities of your investment in Juniper Networks solutions. These services help you get the most out of your technology and network investment. Juniper Networks offers several services to ensure that your network is operating securely and at peak efficiency.

Product Type Service
Service Information
Service Main Type Maintenance
Service Sub Type Electronic and Physical
Service Description 12x5
Service Details
  • This annual contract provides customers with 12X5 next business day parts delivery, 24X7 technical support, software updates and upgrades, and access to Customer Support Center Web services. ND support is subject to availability in some countries in the EMEA, APAC and LATAM region and needs advanced approval. Please provide detailed configuration and site locations to confirm availability of Service. (Where Next Day Delivery in not available, service will be Next Day SHIPMENT.)

Provided Support
  • New Releases Update
  • Web Knowledge Base Access

Service Availability
  • 12 x 5 Replacement
  • 24 x 7 Technical Support

Service Response Time Next Business Day - Hardware Replacement
Service Location On-site
Service Duration 1 Year
Product Supported
  • N50B

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