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  • Enhance the value of your equipment by purchasing extended warranty
  • Features Remote Diagnosis service that helps you handle any mishaps
  • On-site support helps you limit any downtime to the absolute minimum
General Information
Manufacturer Hewlett Packard Enterprise
Manufacturer Part Number U9AN6E
Manufacturer Website Address http://www.hpe.com
Brand Name HPE
Service Name Care Pack Recover & Restore Service
Marketing Information

HP realizes that data is vital to your business. When you purchase select HP commercial notebooks, desktops, or workstations with onsite support, from HP Care, HP offers you the option to purchase the Recover & Restore Service at a fraction of the normal cost. Knowing that you have protection in the event of a data disaster can bring invaluable peace of mind. If you cannot access the data on your hard disk drive (HDD), you can trust HP to help recover your data.


The data recovery feature includes recovery of data in the event of data loss due to mechanical failure, accidental deletion, software crash, or malware.

Product Type Warranty
Service Information
Service Main Type Technical
Service Sub Type Electronic
Service Description 9x5
Provided Support
  • Remote Diagnosis
  • Installation
  • Phone Support
  • Software Support
  • Data Recovery & Restore

Service Response Time 14 Business Day - Data Recovery
Service Location On-site
Service Duration 1 Year
Product Supported

HP Notebooks and desktops with 1 year on-site warranty:

  • 240 G5, 245 G5, 250 G4, 255 G4, 260 G2, 280 G2, 285 G2
  • EliteBook x360 1030 G2
  • ProBook 430 G3, 430 G4, 440 G4, 450 G3, 450 G4, 455 G4, 470 G3, 470 G4, 640 G2, 640 G3, 645 G3, 650 G2
  • ProBook x360 11 G1
  • ProDesk 400 G2, 400 G3, 490 G3
  • ProOne 400 G2
  • Spectre Pro x360 G2
  • Stream Pro 11 G3, 14 G3
  • x2 210, 210 G2

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