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  • Enhance the value of your equipment by purchasing extended warranty
  • Features Remote Diagnosis service that helps you handle any mishaps
  • On-site support guarantees quick solutions with on-site availability of experts
General Information
Manufacturer HP Inc.
Manufacturer Part Number U9RT1PE
Manufacturer Website Address http://www.hp.com
Brand Name HP
Service Name Care Pack Hardware Support - Post Warranty
Marketing Information

Overview

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service, and improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it-so you can get back to work.

Benefits

We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.

Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

Features

Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support


Product Type Warranty
Service Information
Service Main Type Maintenance
Service Sub Type
  • Physical
  • Electronic

Service Characteristic Parts & Labor
Service Description 9x5 Next Business Day
Provided Support
  • Remote Diagnosis
  • Repair
  • Phone Support
  • Parts Replacement
  • Escalation Support
  • Online Support Tools Access

Service Response Time Next Business Day - Onsite Repair
Service Location On-site
Service Duration 2 Year
Product Supported

HP DesignJet T830-24 MFP:

  • F9A28A
  • F9A28AR
  • F9A28B


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