In today’s digital age, IT is the backbone of any thriving business. However, a staggering 64% of companies experience significant downtime due to IT disruptions, costing them an average of $5,600 per minute, according to Gartner.
| “In an era where data is the new oil, businesses can’t afford to spill a drop. The right IT strategy is not just an option; it’s a necessity,” ~Dan Munk, CEO of Fencecore |
In this comprehensive guide, we’ll dissect the topic of staff augmentation vs. managed services to arm you with the knowledge you need to make an informed decision for your business.
What is Staff Augmentation?
Staff augmentation is a strategy that allows you to add skilled external talent to your existing in-house team on a project-by-project basis.
Key Features and Benefits
- Flexibility: Easily scale your team up or down
- Cost-Effectiveness: Pay only for the skills you need
- Control: Maintain oversight of your project
Ideal Scenarios for Staff Augmentation
- Short-term projects
- Specialized skill requirements
- Budget constraints
Enjoy Faster-Than-In-House SupportResolve issues before they impact your business with a certified team and immediate ticket logging |
What are Managed IT Services?
Managed IT services involve outsourcing your entire IT operations to a third-party service provider.
Key Features and Benefits
- Comprehensive Coverage: From network management to cybersecurity
- Predictable Costs: Fixed monthly fees
- Expertise: Access to a team of IT specialists
Ideal Scenarios for Managed IT Services:
- Long-term IT strategy
- Lack of in-house IT expertise
- Need for 24/7 support
Staff Augmentation vs. Managed Services: Core Differences
Understanding the nuances between these two options is crucial for making an informed decision.
Scope
- Staff Augmentation: Project-specific
- Managed Services: Holistic IT management
Cost
- Staff Augmentation: Variable, based on skillset
- Managed Services: Fixed monthly fees
Control
- Staff Augmentation: High
- Managed Services: Limited
Flexibility
- Staff Augmentation: High
- Managed Services: Low
In-Depth Comparison Guide Table:
| Criteria | Staff Augmentation | Managed IT Services |
| Scope | Project-specific, focused on individual tasks or projects | Comprehensive, covers the entire IT infrastructure |
| Cost Structure | Variable, based on the skillset and duration of the project | Fixed monthly or annual fees |
| Control | High, you manage the augmented staff directly | Limited, the service provider manages the IT operations |
| Flexibility | High, easy to scale up or down | Low, usually requires a long-term contract |
| Skill Availability | Specialized skills can be sourced as needed | Broad range of skills, but may not be as specialized |
| Responsibility | You are responsible for management and oversight | Service provider takes full responsibility for IT management |
| Expertise Level | As per your specific requirements | General IT expertise, with some specialized services |
| Resource Allocation | Resources are dedicated to your specific projects | Resources may be shared across multiple clients |
| Risk Management | You bear the risks related to project management | Service provider assumes risks related to IT operations |
| Compliance and Security | You are responsible unless specified otherwise | Usually included in the service, with compliance certificates |
| Long-term Viability | Ideal for short-term, specific projects | Suited for long-term, ongoing IT needs |
| Exit Strategy | Easier to disengage, as it’s project-based | May involve complex contract terminations |
Key Considerations for Making Your Decision
It’s estimated that 57% of businesses already outsource at least one IT need to MSPs–and that number is increasing steadily. So how do you decide which direction go in? To choose between managed services vs. staff augmentation, consider the following:
- Assess Your Current IT Needs: Do you need specialized skills or a full-service IT department?
- Long-term vs. Short-term Objectives: Is this a one-off project or part of a larger strategy?
- Budget Constraints: Can you afford a long-term commitment or do you need more financial flexibility?
- Skillset Requirements: Do you need niche skills that are hard to find?
| Become a subject matter expert on managed IT services with these resources: |
Common Misconceptions
- Myth 1: Managed services are always more expensive
- Myth 2: Staff augmentation means less control
Make the Choice Between Managed IT Services vs. Staff Augmentation with Fencecore as Your Dedicated IT Partner
You’ve navigated the complexities of these two options, and now it’s time to make your choice.
Reach out to Fencecore for a free consultation.
Together, we’ll diagnose your IT needs and guide you toward the best solution for your business.